Devices

The Devices section shows all endpoints enrolled in Recoger—laptops, desktops, phones, and tablets monitored by our agents.

Device List

The main device list shows all devices in your organization with key information at a glance:

  • Device name — The hostname or friendly name
  • Owner — The user associated with the device
  • Platform — macOS, Windows, Linux, iOS, or Android
  • OS version — Current operating system version
  • Last seen — When the agent last reported
  • Status — Compliance status (Compliant, Non-Compliant, Unknown)

Use the filters to narrow down the list by platform, status, or owner.

Device Details

Click on any device to see its full details:

Overview Tab

General device information including hardware specs, OS details, and agent version.

Compliance Tab

All compliance checks for this device with pass/fail status:

Check Description Frameworks
Disk Encryption Full-disk encryption enabled (FileVault, BitLocker, LUKS) ISO 27001 A.8.24, SOC 2 CC6.7
OS Updated Operating system within acceptable version range ISO 27001 A.8.8, SOC 2 CC6.1
Firewall Enabled System firewall is active ISO 27001 A.8.20, SOC 2 CC6.6
Screen Lock Automatic screen lock configured ISO 27001 A.8.1, SOC 2 CC6.1
Antivirus Antivirus/EDR solution installed and running ISO 27001 A.8.7, SOC 2 CC6.8

History Tab

A timeline of compliance changes and check-ins for audit purposes.

Device States

Devices in Recoger have two states that affect billing:

State Billable Description
Active Yes Device is monitored and counts toward your plan
Deprecated No Device removed from monitoring, data preserved read-only

Deprecating a Device

When a device is sold, recycled, or no longer in use, you can deprecate it:

  1. Open the device details
  2. Click Deprecate Device
  3. Select a reason (Sold, Recycled, Lost, Stolen, End of Lease, Other)
  4. Confirm the action

Important: Deprecation is permanent and cannot be undone via the UI. All historical data is preserved but the device stops accepting new reports.

Offline Devices

Devices that haven't checked in recently show as "Unknown" status. The dashboard displays "Last seen: X days ago" with appropriate warnings.

Offline devices remain Active and billable until explicitly deprecated. This is intentional—a laptop in a drawer is still a compliance concern.

Manually Added Devices

On the Free tier, you can manually add devices without installing an agent. This is useful for:

  • Tracking devices that don't support agents (network equipment, IoT)
  • Getting started before rolling out agents
  • Compliance tracking for partner/contractor devices

Manually added devices require periodic manual updates to their compliance status.